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PRIVACY POLICY

We are all about respect.

 

Limitless is committed to protecting and respecting your privacy. This policy (together with the Terms and Conditions of Use and any other documents we refer to in this Policy or the Terms and Conditions of Use) sets out how we will use your personal information and with whom it will be shared. Please read the following carefully:

 

Any updates to our privacy policy in the future will be posted on this page, and your continued use of our LIMITLESS website or facility confirms your acceptance of any revisions. We recommend you check our Privacy Policy and Terms and Conditions of Use periodically to stay up-to-date with any revisions.

 

What information do we collect about you?

  • We may collect and process the following data about you (“your information”)

  • Information that you submit online via our website when you register and/or log in

  • Any correspondence you email to us or send via another channel

  • Details of your visits to our site and the resources that you access

  • Traffic data and communication data

  • Purchase history

  • Workout history and booking information

  • Bank card information if you decide to link a card to your customer account.

 

 

How will we use your information?

We use your information in the following ways:

  • to ensure that our site’s content is presented as effectively as possible for you.

  • For our internal purposes, such as quality control, reporting, site performance, system administration, and evaluating the use of our site so that we can provide you with enhanced services.

  • To notify you about changes to our services.

  • To provide you with information, products, or services that you request from us or which we feel may interest you (provided, of course, that you agree)

  • To create reports to assist with future marketing and communications and to carry out our obligations arising from any contracts with you (including processing your payment for credits and reserving your place on LIMITLESS classes when you have made a booking),

  • To enable you to participate in interactive features of our site when you choose to do so.

  • We may monitor your use of our site and record your email address and/or IP address, operating system, and browser type for system administration and to report aggregate information to our advertisers. This is statistical information about our users’ browsing actions and patterns and does not identify any individuals.

  • We only retain your information for the period allowed and advised by law, and we reserve the right to request that your details be removed from our operating system at any time.

 

Marketing

  • With your consent to receive marketing, we may use your information to provide you with marketing communications that you request or that we feel may be of interest to you. We will do this by SMS, email, push notifications or alerts, or telephone, depending on the communication preferences you share with us.

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  • If you are an existing customer, we may contact you by email and/or SMS with information about products and services that are similar to those we previously provided to you, unless you have indicated that you do not want to hear from us.

  • If you are a new customer, we may contact you by telephone, email, and/or SMS only if you consent.

  • If you do not want us to use your information in this way, please check the relevant boxes on the form when we collect your information.

  • You may ask us at any time not to use your information for marketing purposes by contacting us.

  • Where Do We Transfer Your information?

  • We will not transfer or store your information outside the European Economic Area (“EEA”).

 

Who Do We Share Your Information With?

  • We may share your information with any company in our group.

  • We may share your information with other organizations in the following circumstances:

  • if we sell or buy any business or assets (as we may share your data with the prospective seller or buyer).

  • If we or substantially all of our company assets are acquired by another party, in which case your information will be one of the transferred assets,

  • If we have to share your information to comply with legal or regulatory requirements.

  • If we have to enforce or apply our terms and conditions of use or any other agreements or to protect our rights, property or our customers, etc.

  • This may involve exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

  • We may also share your information with third parties who provide services to us.

  • Except as set out in this Privacy Policy, we will not disclose your personal information to any other third parties.

 

How do we keep your information secure?

  • All your information is stored on our secure servers. Any payment transactions will be encrypted. If you have a username, password, or other login details that enable you to access certain parts of our site, you must not allow any other person to use them and must treat them as confidential. If you believe or suspect that someone else knows your login details, you must contact us as soon as possible. Please also see our Terms and Conditions of Use.

  • Unfortunately, the transmission of information via the internet is not completely secure. Although we will apply our normal procedures and comply with legal requirements to protect your information, we cannot guarantee the security of your information transmitted to our site, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

  • Our site may, from time to time, contain links to and from other websites. If you follow a link to any of those sites, please note that those sites ought to have their own privacy policies and that we do not accept any responsibility or liability for those sites or for their privacy policies. Please check those privacy policies before you submit your information to those sites.

 

Your rights

You have the right to access your information. You have the right to ask us not to process your information or pass it on to other companies or organizations for marketing purposes. You can check the appropriate box on the forms when we collect your information or later at any time by contacting our LIMITLESS Head Contact or using the contact page.

 

If you have a complaint about how we have used your information, you have the right to complain to the Head contact at LIMITLESS.

 

How to contact us

Questions, comments, or requests concerning this Privacy Policy are welcome via the contact page or in writing to our Head Contact.

 

LIMITLESS, 13b CHURCH STREET, ARMTHORPE, DONCASTER, DN3 3AD

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